Flat-rate managed IT support that keeps your business moving.
Total Care is the SATASystems managed services plan for businesses that want proactive monitoring, maintenance, user support, security guidance, backups, and technology planning under one predictable monthly relationship.
What Total Care includes
A managed IT plan should reduce surprises, not create more work. Total Care gives your team a practical support foundation with the right services scoped to your environment.
Proactive monitoring
Watch critical systems, devices, and services so issues can be identified before they become business interruptions.
Help desk support
Friendly support for user issues, passwords, printers, applications, onboarding, device questions, and day-to-day troubleshooting.
Patch and maintenance
Keep supported systems maintained with update routines, health checks, and practical documentation.
Security guidance
Improve MFA, endpoint security, email protection, backup readiness, and user practices to reduce common risks.
Vendor coordination
Help coordinate ISPs, phone providers, software vendors, hardware suppliers, and cloud platforms.
Planning and reporting
Turn technology from a reaction into a roadmap with practical recommendations and recurring review points.
Designed for growing businesses
Good fit for
- Small and midsized teams without a full internal IT department.
- Companies that want predictable monthly support.
- Businesses modernizing phones, cloud tools, backups, and security.
- Owners who want a practical technology partner, not just break-fix help.
Typical outcomes
- Fewer recurring support problems.
- Better visibility into devices, users, backups, and risk.
- Clearer ownership of vendors and technology tasks.
- A stronger foundation for AI, automation, VoIP, and growth.
Total Care process
Assess
Document users, systems, devices, cloud accounts, security controls, backups, phones, and pain points.
Stabilize
Address urgent risks, missing monitoring, backup gaps, password/MFA issues, and recurring support problems.
Maintain
Provide ongoing support, maintenance, patching, coordination, and documentation.
Improve
Build a roadmap for modernization, cybersecurity, automation, communications, and continuity.
Pricing is scoped after discovery.
Every environment is different. SATASystems reviews the number of users, devices, locations, support expectations, security needs, backup requirements, and current tools before recommending a monthly plan.
Ready for predictable IT support?
Schedule a consultation and SATASystems will help determine whether Total Care is the right fit for your business.